Terms & Conditions
Welcome to Bespoke HG! By using our website to book reservations at nightclubs and restaurants, you agree to these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing and using Bespoke HG, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must discontinue using our services.
2. Service Description
Bespoke HG provides an online platform for users to make reservations at various nightclubs and restaurants. We act as an intermediary between users and venues, facilitating the booking process.
3. User Responsibilities
By using our services, you agree to:
• Provide accurate and complete information during the reservation process.
• Ensure you meet any requirements set by the venue (e.g., age restrictions, dress codes).
• Comply with all terms and policies of the venue where your reservation is made.
4. Reservation Process
• All reservations are subject to availability and venue confirmation.
• You are responsible for verifying the details of your reservation, including the date, time, and venue policies.
• Changes or cancellations to reservations must be made in accordance with the venue’s terms.
5. Fees and Payments
• Bespoke HG does not charge users directly for reservations unless explicitly stated.
• Any charges related to your reservation (e.g., cover fees, deposits) are determined and managed by the venue.
6. Sharing of Information
To facilitate your reservation, we share your name, email, and phone number with the selected venue. Please refer to our Privacy Policy for more information.
7. Liability Disclaimer
Bespoke HG is an intermediary platform and is not responsible for:
• The quality of services provided by the venues.
• Venue-specific policies, cancellations, or any disputes between you and the venue.
• Damages or losses resulting from the use of our services or the venues you book with.
8. Prohibited Activities
You agree not to:
• Use our services for unlawful purposes or fraudulent activities.
• Provide false information or impersonate others.
• Interfere with the website’s functionality or compromise its security.
9. Intellectual Property
All content, logos, and materials on Bespoke HG are owned by us or licensed for our use. You may not reproduce, distribute, or modify any content without prior written consent.
10. Termination
We reserve the right to terminate or suspend your access to Bespoke HG at our discretion, without notice, for any violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the revised terms.
13. Contact Us
If you have any questions about these Terms and Conditions, you can reach us at:
• Email: info@bespokehospitality.uk